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Information about buying Psychoactive products

FAQ'S FOR ONLINE PSYCHOACTIVE PRODUCT SALES

Q. What products do I need to supply ID for when buying from your website?
A.  Any product that is included in the Psychoactive Substances Act. These products will be listed in a separate category on our website. As at June 2014 there are no psychoactive substances available in New Zealand and this is not expected to change for a couple of years.

Q. What forms of ID are acceptable to purchase psychoactive products from your website?
A. A valid passport, NZ Drivers Licence, or a HANZ 18+ card. 

Q. How am I supposed to supply you with my ID when I am ordering online?
A. When you go through the checkout on our website there is a File Upload facility for you to upload your scanned ID. Simply click the Choose File button and select your ID document from your computer. If you have an android phone or similar you can also take a photo of your ID and email it to us separately at sales@wickedhabits.co.nz.

Q. What file formats are supported?
A. Many popular file formats are supported including jpg, gif, doc, pdf etc. If we have a problem opening your ID file we will be in touch as soon as possible.

Q. Do I have to supply my ID with every order or just my initial order?
A. You only need to supply your ID with your initial order. We will put a note on your card file for future orders noting that your ID has been sighted.

Q. What do you do with my scanned ID once my order is processed?
A. As soon as your order is entered into our system and a team member has sighted your ID, your ID is deleted permanently from our system. We only keep a note on your card file stating "ID Sighted" to avoid delays with future orders.

 
If you have any further queries regarding the above information please feel free to contact us.
 
The Wicked Habits Team
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